Terms of Service

Last updated: September 17, 2025

Welcome to Hers & Hers LLC ("we," "our," or "us"). By accessing or using our website https://www.hersandhers.toys (the "Site") and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Eligibility

You must be at least 21 years old to purchase from us. By using our Site, you confirm that you meet this age requirement.

2. Orders & Payments

  • We accept payments through Shopify Payments, which includes standard options such as major credit/debit cards and other payment methods offered at checkout.
  • All prices are listed in U.S. dollars.
  • You agree to provide accurate billing and shipping information when placing an order.

3. Shipping & Delivery

  • We currently ship only within the United States.
  • Orders are processed within 3 business days.
  • Once shipped, orders are handled by third-party carriers. We are not responsible for shipping errors, lost packages, or delays once the order has been transferred to the carrier.

4. Returns & Refunds

Due to the intimate nature of our products, our return policy is as follows:

  • Unopened products in their original packaging may be returned within 30 days of purchase for a refund or exchange.
  • Products that have been opened or used cannot be returned under any circumstances.
  • Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

To initiate a return, contact us at hersandherstoys@gmail.com.

5. Prohibited Uses

You agree not to:

  • Use the Site or products for any unlawful purpose.
  • Submit false or fraudulent orders.
  • Copy, distribute, or misuse our intellectual property (including product images, branding, or content).

6. Intellectual Property

All content on the Site, including text, graphics, logos, and product images, is the property of Hers & Hers LLC and may not be used without our prior written consent.

7. Disclaimers & Limitation of Liability

  • All products are provided "as is" without warranties of any kind, except as required by law.
  • We are not responsible for any injury, harm, or adverse outcome resulting from misuse of our products.
  • To the maximum extent permitted by law, our liability is limited to the purchase price of the product.

8. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Texas.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new "Last updated" date.

10. Contact Us

For questions about these Terms, contact us at:

Hers & Hers LLC

Email: hersandherstoys@gmail.com