Privacy Policy

Hers & Hers LLC ("we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://www.hersandhers.toys and related services.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, billing/shipping address, and payment details (processed by third-party providers).

Non-Personal Information: such as browser type, device information, cookies, IP address, and usage data.

2. How We Collect Information

We collect information in the following ways:

• When you provide it directly (e.g., placing an order, contacting us).
• Automatically through cookies and website analytics (we use Vercel Analytics).
• Through our payment processor when you complete a purchase.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Provide customer support.
• Send important updates, such as order confirmations or policy changes.
• Improve our website, products, and services.
• Send marketing communications (with your consent, where required).

4. How We Share Your Information

We may share your information with:

• Service providers, such as payment processors and shipping carriers.

We do not sell, rent, or trade your personal information to anyone.

5. Your Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

• The right to request access to your personal information.
• The right to request deletion of your personal information.
• The right to opt out of the sale of your personal information (note: we do not sell personal data).

To exercise these rights, contact us at hersandherstoys@gmail.com.

6. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure.

7. Data Retention

We retain customer purchase information for at least 7 years as required by U.S. tax law. Other personal information is retained only as long as necessary to provide our services or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.